Faqs

Have a look at our holidays selection on line then call our friendly Reservations Team. We are open from 09.00 to 15.00 Monday to Friday.

As with all personal items, it is your responsibility to ensure your suitcase is on board the coach. Please make sure you see the driver place your luggage into the coach and on the way home carefully check you collect the correct luggage from the driver at your drop off point. We cannot accept responsibility for misplaced or damaged luggage and, whilst we will assist you with the recovery of any lost suitcase, this will be upon receipt of the courier costs.

The balance due dates (the period before the departure date on which your full balance normally becomes due) are: 8 weeks before departure for all holidays featured within our brochure. For bookings made after the balance due date; full payment is due at the time of booking. You can also make interim payments anytime between paying the deposit and the balance due date.

Our brochures and itineraries are put together many months prior to your holiday departure, unfortunately, things may change before the tour takes place and some excursions may be swapped from one day to another.

All hotels that we feature in our holiday programme include full tea making facilities.

Yes,all  the holidays featured in our brochure will be operated by a modern executive standard coach including onboard WC air conditioning and regular comfort breaks.

Call one of our team members we accept payment by debit,credit card and cheque. you can even pay directly into our account or visit us in person.

Your luggage must be restricted to one medium-sized suitcase weighing no more than 20 kilograms (44 pounds); we cannot carry any additional luggage items. Also, we cannot accept responsibility at any time for your own personal hand luggage.

If you have any special requests, we will do our best to help but we cannot guarantee that they will be fulfilled, they are just a request. If your request is imperative to the enjoyment of your holiday, please inform one of the members of our reservations staff at the time of booking however, we cannot accept a booking on the basis of a request being guaranteed. General confirmation that a special request has been noted or passed on to our supplier is not confirmation that your request will be met. All special requests are subject to availability unless and until they are specifically confirmed by us in writing.

It is a condition of booking a holiday with us that you take out a comprehensive travel insurance policy that includes sufficient medical cover for your needs as well as personal injury and repatriation cover to get you home should you not be fit to return as scheduled on our itinerary. Unfortunately, we cannot be liable for your repatriation costs in these circumstances. Should you decide not to purchase our travel insurance, any that you obtain elsewhere must offer cover as comprehensive as ours; for holidays to Europe, Ireland, the Isle of Man and the Channel Islands we will ask you to sign an indemnity document to confirm.

Note we do not offer travel insurance.

It is standard practice in the hotel trade to charge for single occupancy of a room as the cost of providing heating, lighting and cleaning etc, is the same regardless of the number of people occupying however some hotels do not charge or only charge a small amount. This is of course subject to availability.

Yes we can but you must pre-book them when you book your holiday. However, due to weight and space restrictions we can only accommodate a maximum of two wheelchairs or walking aids on the coach, either collapsible wheelchairs or collapsible walking frames or one of each; the maximum weight of any aid must not exceed 15kg. Confirmation that you have booked space for a wheelchair or walking aid will be advised on our confirmation to you. We reserve the right not to carry any walking aids that are not pre-booked. 

Check in time would be from 3pm and you need to vacate your room by 10am

If you travel on one of our holidays by car we do have some pet friendly Hotels that we can recommend. Most Hotels don't accept dogs,with the exception to registered guide dogs.

Weekend Breaks

• Two night weekend break starting on Friday
• Three night weekend break starting on Friday

Midweek Breaks

• Two night Midweek break starting on Monday*
• Two night Midweek break starting on Wednesday*
• Four night Midweek break starting on Monday

8 Day Breaks
 

All of our breaks include Dinner, Bed and Breakfast 

If you have any further questions or queries, please do not hesitate to contact us. You can do that via a number of ways:

Phone 0330 555 1222 (Monday - Friday 9am - 5pm)

Customer Services 01902252000 (Monday - Friday 9am - 5pm)

Email You can also email our support team using the contact us link.

Writing The Old Mill 44 Berry Street Wolverhampton WV1 1HA

The combination of travel services offered to you is a package within the meaning of the  Package Travel and Linked Travel Arrangements Regulations 2018. Additionally, as required by law. InterChoice Holidays are proud members of    Protected Trust Services and operate a trust    account to ensure any monies paid to us are    secure. This is a government approved consumer protection scheme. This ensures that in relation to the coach package holidays described in this brochure (or website) that full customer repayment  which may be called upon in the unlikely event of the members insolvency, protects the clients’ monies.