Why Should Consumer Money Be Protected in Travel?
The Package Travel Regulations must legally be fulfilled by tour operators and travel agents when selling to UK consumers. Both UK and international travel must be covered. Ground-based travel, bookings without flights, must also be Package Travel Regulation Compliant. Bookings with flights must also be ATOL protected and PTS members also hold ATOL when required. Travel bookings are considered a high ticket item and as such all consumers should be aware of the protection in place when booking. Preventing fraud and ensuring consumer protection in travel is of the utmost importance.
What Are The Package Travel Regulations?
The Package Travel Regulations (PTRs) are in place to protect consumer funds in the event of insolvency. Updated regulations were put in place on July 1st 2018. To be clear – whether you are offering domestic travel or international travel, you will still be considered to selling a package if you are selling more than one element.
The definition of the package means the pre-arranged combination of at least two of the following elements when sold or offered for sale, at an inclusive price. The service would either exceed twenty-four hours or include overnight accommodation. Transport, accommodation, other tourist services not ancillary to transport or accommodation and accounting to a significant proportion of the package. Packages without flights also need to be Package Travel Regulation Compliant. Packages with flights also require ATOL protection.
For a more complete overview, please visit our guide to the Package Travel Regulations.